Last Updated: 9th April 2025

Wulfhood.com (“Wulfhood”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website www.wulfhood.com (“Website”), make purchases, or interact with any of our services (collectively referred to as the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our Website.

Legal Framework

This Privacy Policy is in accordance with applicable laws, including but not limited to:

• The Digital Personal Data Protection Act, 2023 (India)

• The Information Technology Act, 2000, and applicable Rules

• The General Data Protection Regulation (GDPR) (for international users, where applicable)

Information We Collect

A. Information You Provide to Us

• Personally Identifiable Information (PII): Full name, email address, phone number, billing/shipping address.

• Account Information: Username, encrypted password.

• Payment Information: Processed securely via third-party providers (we do not store your complete card or UPI data).

• Order Details: Products purchased, preferences, wishlist.

• Customer Support: Emails, chats, feedback, reviews, or survey responses.

B. Information Collected Automatically

• Technical Information: IP address, device type, browser, operating system, access times.

• Usage Data: Pages visited, time spent, products viewed, referring URLs.

• Cookies & Tracking Technologies: For site performance, analytics, advertising, and remembering preferences. (See Section 5.)

C. Information from Third Parties

• Social Media Platforms: When you sign up or interact using Facebook, Instagram, or Google (with your permission).

• Analytics Providers: Google Analytics and Meta Pixel for website usage and ad performance insights.

How We Use Your Information

We may use your personal data to:

• Process and fulfill your orders, including shipping and returns.

• Communicate order updates, account activity, or marketing promotions.

• Improve our Website, Services, UI/UX, and product offerings.

• Conduct internal audits, surveys, or consumer research.

• Comply with legal and regulatory obligations.

• Detect and prevent fraud or abuse.

Note: You can opt out of promotional communications at any time.

How We Share Your Information

We do not sell your personal data. We may disclose it to:

• Service Providers: Such as Razorpay, Stripe, Shiprocket, Delhivery, etc., for payment processing and order fulfillment.

• IT & Hosting Providers: For secure website operations, backups, and email communications.

• Legal or Government Authorities: If legally required or to protect rights, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All service providers are bound by confidentiality agreements and data protection obligations.

Cookies & Tracking Technologies

We use cookies and similar tools for:

• Enhancing website functionality and personalization.

• Retargeting ads via platforms like Google Ads or Meta.

• Tracking site performance and usage patterns.

You can manage or disable cookies via your browser settings, but some site features may not function optimally.

Data Security

We maintain strong security measures, including:

• SSL (Secure Socket Layer) encryption

• Secure third-party payment gateways

• Limited employee access to user data

• Regular system scans and monitoring

However, no method of online transmission or storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data.

• Withdraw your consent at any time.

• Request data portability (where applicable).

• Lodge a complaint with a regulatory authority.

To exercise any of the above rights, contact us at support@wulfhood.com.

Data Retention

We retain personal data only for as long as necessary for:

• Order fulfillment, refunds, and customer support.

• Compliance with tax, accounting, or legal requirements.

• Internal analysis (in aggregated or anonymized form, where possible).

Third-Party Sites & Services

Our Website may include links to third-party platforms (e.g., Instagram, YouTube). We do not control and are not responsible for their privacy policies or practices.

Children’s Privacy

Wulfhood does not knowingly collect or solicit personal data from minors under 18 years of age. If you believe a minor has provided us with data, please email us, and we will delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or service changes. Updated versions will be posted with a revised “Last Updated” date. We encourage users to review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out:

Name: Subhendu Swain
Email: support@wulfhood.com
Phone: +91 9326451328
Business Hours: Monday to Saturday, 8 AM – 10 PM IST
Address: 201 WulfHood, Sova, Balikuda, Jagatsinghpur, Odisha